- You have to watch LEADERSHIP LAB: The Craft of Writing Effectively.
- Porn and fraud are historically among the first two uses of any new communications technology. We had deepfake porn; now, generative AI is firmly in the fraud business:
A multinational company was scammed out of $25.6 million by hackers who fooled employees at the company’s Hong Kong branch into believing their digital recreation of its chief financial officer — as well as several other video conference participants — were real.
Source: South China Morning Post.
- One insurance firm employs “explainability engineers” to help understand the outputs of ai systems. Source: How businesses are actually using generative AI from The Economist.
- I tell my new consultants, in my usual over-dramatic style, that,
Your job, your only job, is to get your client promoted.
Jim Stevenson has a more nuanced version of this as number four in a recent interview with Authority Magazine: Jim Stevenson Of Bletchley Group: Five Things I Wish Someone Told Me Before I Started My Consulting Business
Your job, your only job, is to get your client promoted.
Why did I not know about https://www.openculture.com/ before?
Mastering Real-Time Decision Making by Annie Duke is a good watch. She says some of the things I say, such as her version of
When a decision is hard, it’s easy
.
Reading, watching, listening
Interesting business stuff this week:
- Listening to The Professional Services Pursuit Ep. 61 - Navigating the Evolving Landscape of Consulting: From Hourly Billing to Products and Partnerships w/ Tom Rodenhauser
Interesting tech stuff this week:
- My colleague Chris Brownlie published This week in R.
What I am reading now:
- Bulletproof Problem Solving - The one skill that changes everything by Charles Conn and Robert McLean (Amazon paid link UK | US) is the new book we are studying in our team
- Scaling People - Tactics for management and company building by Claire Hughes Johnson. Stripe Press.
Until next week: Travel well, whichever road you are on 👋.
