Neil Wilson

Customer Experience leader.

Neil is an experienced Customer Management/CX leader having had a broad range of senior operational and strategic responsibilities within a multinational Insurance Group before moving into consultancy in 2005.

Core expertise is creating & embedding a Customer focussed environment within businesses. With natural strategic strengths Neil has a proven ability to create a clear vision and provide the leadership to raise organisational performance from the perspective of the Customer, its people and also critically the bottom line.

Recent clients

Recent clients include British Red Cross, Philips, Elsevier, City & Guilds, Gateway Housing Assn, CHP, GVC, Towergate, TESCO BANK, The RAC, POST OFFICE Travel & Financial Services, AVIVA, Norwich Union, Liberty International Underwriters, SAS UK, West Sussex County Council, The AA, Principality Building Society, RSA Group companies…

Recent posts by Neil Wilson

Date Title
19 Feb 2019 Game ⚽n
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