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9 Customer Experience priorities for the new year
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CX Economics Part 2: The new value drivers for the Customer Experience business case
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CX Economics Part 1: The 6 classic value drivers for the Customer Experience business case
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3 CX priorities for 8 company cultures
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CX Conversations: Are yours unhelpful?
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Towards Data Value Management
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Big Data Fail
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Commercial churn impact from limited data
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Training dates for Marketing Analytics course announced
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Journey to profits: valuing the customer experience success story
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Oil and Data: Downstream Data Science
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Google loves us 100%
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Under pressure, discover opportunity: Customer success story
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Explorers and farmers: What is a ‘Data Scientist’?
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Bringing dinosaurs back to life: the future of insurance
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What is wrong with lift curves
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How do we know that marketing works?
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Marketing Analytics Using R Training Course 31 October - 04 November 2016
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The Customer Insight function as a growth engine
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Microsoft Analytics in 2016
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Net Promoter Score confidence intervals 2: maths and stats
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R in Insurance 2016
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Net Promoter Score confidence intervals
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Analytics for Marketing online training 25 - 28 September 2012
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When Big Data matters
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R code for Chapter 2 of Non-Life Insurance Pricing with GLM
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R code for Chapter 1 of Non-Life Insurance Pricing with GLM
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R versus SAS/SPSS in corporations
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Commercial Analytics: The Capabilities
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5 common pitfalls of commercial analytics projects
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Friday quote: what is the question to which this number is the answer?
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A warning on the R save format
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Friday quote: the handmaiden and the whore
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Spreadsheet errors
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Getting started with the Heritage Health Price competition
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Inflow segmentation – measuring new customers by value not volume
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Understanding reasons for churn – and what you can do about it
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Commercial churn modelling
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Why?
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Benchmarking feature selection with Boruta and caret
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Feature selection: Using the caret package
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Feature selection: All-relevant selection with the Boruta package
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Big data for R
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Area Plots with Intensity Coloring
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Employee productivity revisited
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Employee productivity as function of number of workers revisited
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Comparing standard R with Revoutions for performance
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Faster R through better BLAS
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Eliminating observed values with zero variance in R
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Your mobile phone knows everything about you … and it is telling
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Beautiful Data
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Massively parallel database for analytics
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B2B Content Marketing
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Marketing lessons from antiquity
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The Knapsack Problem
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OECD Statistics
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R tips: Determine if function is called from specific package
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R tips: Installing Rmpi on Fedora Linux
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Data Mashups in R from O’Reilly
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How to win the KDD Cup Challenge with R and gbm
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R used by KDD 2009 cup winner of slow challenge
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R tips: Use read.table instead of strsplit to split a text column into multiple columns
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Do social networks influence purchases?
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data.gov
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KDD Cup 2009
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SNA with R: Loading large networks using the igraph library
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SNA with R: Loading your network data in statnet
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R tips: Swapping columns in a matrix
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R tips: Eliminating the “save workspace image” prompt on exit
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R tips: Keep your packages up-to-date
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The financial crisis and physicists
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Happy birthday WWW
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5 step process for customer base segmentation
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3 things we want from a segmentation of the customer base
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4 easy steps to make Mason utf-8 Unicode clean with Apache, mod_perl, and DBI
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The truth about venture capitalists according to Marc Andreessen
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Innovation forever
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Enterprise social software and profits per employee
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Need to know versus need to share
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Do you have a customer strategy?
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The Post-GUI era
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Enterprise Social Software is Mainstream
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Enterprise Social Software Links
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Optimal Knowledge Management
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Influencers are not influential
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Skill versus luck
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When Venture Capital is more than capital
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Innovation in consumer goods
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Business models as the enablers of innovation
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The 3/2 rule revisited
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The 3/2 rule of employee productivity
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InfoNGEN
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Thinking about success
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55 Ways to Have Fun With Google
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Telling the truth: technique for unbiased survey answers
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XSLT + AJAX Data Grid
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BI Megatrends 2006 is out
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John Kay on intuition
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A data driven business? But you can't be sure your mathematical model is correct….
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RFID and privacy
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Fenwick Venture Capital Survey and other publications
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Marketing as the corporate head of customer experience, knowledge, and influence
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Whatever happened to focusing on profits?
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Will Google destroy the internet?
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Paper’s Revenge
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Internet as a utility
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Connecting people in the creative enterprise
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How to retire early (and be happy and productive)
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The Long Snout: A business model for online information
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At work we are all fighter pilots
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Most decisions are wrong
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Making navigation complex
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Prayer podcasting
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Are you useful after the event?
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The Economist on ‘The blog in the corporate machine’
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Why is knowledge management failing?
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Return on Customer and change in market capitalization
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Valuation of O2 mobile business
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ROC for mobile industry 2
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Customer equity and enterprise value in the mobile industry - Take 2
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ROC for mobile industry
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Customer equity and market value in the UK mobile industry
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The Economist on a roll
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Linkfest: Business and entrepreneurship
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Howard is leaving venture capital
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Excel Tip: Array boolean operator
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How to win the game of chicken
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The end of the deal flow
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Entrepreneurial Signaling: The Art of Collecting Peacock Feathers
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Gartner on CRM
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Organizational success for outsourcing
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Disruptive innovation as a core business process
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Innovation in online book sales
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Actions for Enterprise Collaboration
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Approaches to enterprise social software
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Happy Birthday, H.C.
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Presenting and selling technology to corporates: The lying awake at night test
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Understanding is only achieved in synchronous communication
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Work-life balance
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Business Science - an Oxymoron?
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Transparency and types of partnerships
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The Economist on the Private Equity Industry
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Free advice is worth every penny … and that is how we treat it
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Social Software in the Enterprise: A Historic Perspective
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Results from social network analysis
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Tell-tale signs of a business going down
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Why you can be an entrepreneur with less capital
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Mintzberg on corporate blogging
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Research project: Increasing innovation velocity in the enterprise using text clustering
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Darwin and the Demon – Innovating Within Established Enterprises
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Content is the slug’s trail in social software
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What Is Your Business?
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Social Software in the Enterprise
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Sometimes the shortest route is a long one
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Business process outsourcing with a difference
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Entrepreneurial vision
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The Commodities Economy and the New Technology Trends
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Mobile Speech Recognition as a Disruptive Technology
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Optimizing Viral Marketing: A Practical Approach
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Social Software Review Part 4: Spoke Software
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SPSS acquires DataDistilleries
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Social Software Review Part 3: Ryze
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Social Software Review Part 2: LinkedIn
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Social Software Review Part 1: Introduction to Social Network Software
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Requirements for Electronic Representation of Social Networks
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A Definition of Collaborative CRM
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Trust Networks
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Welcome Amazonians: Amazon facts and figures
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Where and how middlemen add value
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New research paper: Business platforms
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William Gibson on Risk Management: It’s the only idea of our times
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Now is the time to cash in on CRM
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Selling Software: Artisans of the world, unite!
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Linked - The New Science of Networks
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