2004-01-27 08:30:00 Allan Engelhardt wrote in CYBAEA Journal:
At its simplest, a vision is a representation of the company's core values and purpose – its identity, if you like – combined with a visualization of the company's envisaged future. The vision serves both to provide inspiration and a sense of what needs to be done; a guiding principle. In entrepreneurial companies, the vision is often a mental representation created in the mind of the founder or leader.
True to its name, a vision often tends to more of an image than a fully articulated plan. That leaves it flexible in how it is executed, so that the company can adapt it to its experiences.
We invent, engineer and deliver technology solutions that drive business value, create social value and improve the lives of our customers.– HP
Our vision is to be earth's most customer centric company; to build a place where people can come to find and discover anything they might want to buy online.– Amazon.com
We will grow by helping our customers win - through the ingenuity and responsiveness of people who care.– 3M
A vision is not a strategy. A strategy is the outline of a plan embodying specific choices for achieving the vision. HP has a very clear vision articulated in The HP Way. The vision may be summarized as making people's lives better through technical products. This vision may initially have been implemented through a strategy of developing electronic test equipment, but over the years it has taken the company into many other, unrelated areas.
Amazon could have articulated their vision as being “The Earth’s Biggest Bookstore” but that fails on the longevity test: a vision should essentially be unreachable. It is there to guide you and give you identity and direction, somewhat like a navigational star on the horizon which you always sail towards but never reach. The current statement of being a single source for all you shopping needs online does pass that test and provides plenty of inspiration for extending the implementation strategy. Expect to see many more tabs on the web site interface representing different shopping areas.
The Amazon vision also passes the second test: it helps define what the company does not do. It is an online store, not a high-street outlet. In this way, the vision actively helps the company’s managers deciding among investment opportunities.
Similarly, 3M does not define itself in terms of yellow Post-It® notes but rather through helping its customers to win by solving previously unsolved problems through innovation and creativity. This led the company so sell a number of mature business units in order to better focus of the core of innovation and ingenuity.
We have seen too many so-called vision statements that essentially boils down to “maximizing shareholder returns”. Perhaps this is an occupational hazard from frequently being called upon to support companies at a time when they are looking for new finance through private equity or other investors. Let me make my experiences clear: it isn't a vision statement and it will not help you raise funds.
It is not a vision statement because it doesn't help you make decisions about what to do and what not to do. It doesn't limit you and it doesn't guide you. It doesn't motivate your company: do you really know anybody who will put their heart and soul, long hours and a sizable fraction of their natural lives into your next project solely on the prospect that it may add another few cents to your earnings per share?
It is not lasting: if you won the lottery, if everybody in your company won the lottery, and you had no investors and no financial concerns, would you still get into work the next day?
Similarly, a vision along the line of "we exist to make widget X" fails the tests. It is not lasting: what happens when there is no market for X? It is not unattainable. And while it may be motivational in the short or even medium term, the motivation does not last over periods where they may be no demand for X, or when Y turns out to be better.
So your vision, your core ideology, has to be:
Warren Bennisi puts it more succinctly: if it really is a vision, you'll never forget it.
That, and perhaps adding and you'll never want to forget it,
is the golden rule for vision statements. A vision should first and foremost rouse the organization's emotional and spiritual resources and leave it to research and strategy to speak to the analytical and intellectual capabilities within the organization.
Tomorrow: How to discover your vision
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Entrepreneurial vision: 1. Introduction
A company vision is especially important for entrepreneurial companies both for the successful execution of this phase of the company and critically for the transition to the next stage of the company development. Entrepreneurial companies include start-up and turnaround companies, but also established organizations that face disruption in their markets through innovation or other events. This role of the company vision is what we consider in this series.
Entrepreneurial vision: 3. How to discover your vision
Typically, a company discovers its vision. It is not something you can create. It is certainly not something you can fake. The key question is “what is our vision” not “what should it be”. A vision, the core ideology for your organization has to be authentic or it is meaningless and will only be a source of cynicism as opposed to coherence.
Entrepreneurial vision: 6. Who needs a vision?
At heart the purpose of discovering and articulating the vision for the organization is very simple: it is to achieve long-term commitment. Commitment from employees, investors, customers or other people associated with the organization. This leads us to a very simple set of situations in an organizations evolution where the articulated vision becomes not merely useful but essential , namely when A startup company grows beyond the immediate circle of the founders The company is seeking new or additional investment capital The company is in a turnaround situation
Entrepreneurial vision: 6.2. Company is seeking new or additional investment capital
In essence, every company that is seeking capital is a startup company. Much focus is placed on the business plans in the presentations to the investors, and rightly so. But in the final analysis, the business plan is only a gatekeeper and the investors are betting their money on the management team and their ability to execute. The vision, as defined in this series, is one way of communicating the focus and, yes, dreams of the management team.
Entrepreneurial Vision: 7. Summary
The components of an effective vision are: Vision – the reason for the existence of the organization, its raison d’être . Core values – the fundamental beliefs to which an organization subscribe. Core purpose – the vision statement summarizing the organization’s fundamental reason for being. Envisioned future – the shared vision of how the world will be different because of the organization’s activities, typically looking 10–50 years ahead. Long-term goal – a bold objective for the organization. Vivid visualization – a powerful image of what the future will be like when the long-term goal is achieved. The situations when a vision is essential Whenever an organization is seeking long-term commitment, especially when: A startup company grows beyond the immedi…
Entrepreneurial vision: 5. The envisioned future
A vision is good. It gives cohesion to the organization and provides shared values. But to really mobilize the organizations you need a strategic goal (or possibly a few goals). The vision is unachievable and permanent. Your goal achievable and temporal. It may not look achievable when you first set it and all the best strategic goals seriously stretch the organization, but it is achievable in principle and in a fixed period. Goals that are ten to fifty years in the future are most effective.
Entrepreneurial vision: 4. Bringing it all together
Having made it this far, it is probably worth putting a little more structure in place. The model proposed by Collins and Porras has proved to be useful in many situations, and we are indebted to them for many of the ideas in this section. What we call vision they call core ideology and it consists of two parts: Core values : a few guiding principles that help a company to navigate. Core purpose : the organization’s fundamental reason for being.
Entrepreneurial vision: 6.1. Growth of a startup company beyond the immediate circle of the founders
The development of an articulated vision is in our experience an important milestone in an organizations development. It shows that the organization has evolved beyond the clique and has responded to the need to bring cohesion of purpose to a larger group.
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